Returns & Refund Policy

Soky & Co. Return & Refund Policy

At Soky & Co., we're dedicated to providing you with products that help you achieve radiant, youthful skin. We're confident in the effectiveness of our products and recommend using them for at least 14 days to experience the full benefits. If, after 14 days and within our 60-day money-back guarantee, you're not completely satisfied, please contact us at hello@sokyandco.com.

Cancellation Policy

To change or cancel an order, please contact us within 24 hours of placing it. After that, we may not be able to accommodate your request as your order might be in processing. If you cancel within 24 hours, we'll process your refund within 7 business days.

60-Day Money-Back Guarantee

We believe in our products and want you to try them for at least 14 days to see the full effects. If you're still not happy after this period, you can return your items within 60 days of purchase. Please note that shipping fees are non-refundable.

To initiate a return, contact our support team through our Contact Us page or email us directly at hello@sokyandco.com. Include your Order Number or the Name and Email Address used for the order to speed up the process.

Damaged Items

We package our products carefully, but if your item arrives damaged (defective or physically broken), please notify us within 72 hours of delivery. Email us at hello@sokyandco.com with a clear photo of the damage. We'll assess if you qualify for a free replacement. We don't offer refunds, replacements, or accept returns for items damaged due to normal use, wear and tear, or misuse.

Shipping and Delivery

While we aim for timely delivery, we're not responsible for delays outside our control (courier issues, customs, etc.). If you have delivery problems, please contact the courier directly. We're not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

Please double-check your shipping address at checkout. If it's incorrect and we're not notified within 24 hours of your order, we can't offer a resend or refund.

Note: We may update this policy at any time. Please review the latest version before purchasing. By using Soky & Co. products, you agree to this policy.